Labelling Terms & Conditions

Design Submission

When Customer’s label designs are finalized, please begin by ordering and submitting to Nordtek Packaging (henceforth: Supplier). Once an order placed, Supplier can no longer accept any variety of changes or modifications to the original design and cannot offer refunds in any capacity. As such, the full responsibility of review and proofreading checks for grammatical issues, spelling errors, and general content preferences is completely that of the customer. Supplier will not provide additional assistance with these tasks unless otherwise previously noted. A finalized digital image proof of labels will be sent to customer via email for final approval before your labels are manufactured.

Lead Time Manufacturing

Once the digital label proof is certified finalized by you, Supplier will begin manufacture, which will be completed in five (5) business days or less. Shipping time depends on the type of carrier, process (e.g. air, freight, etc.) and location. Please visit for more information. Rush shipment for label orders can be arranged at the Customer’s expense and may depend on the availability of carrier packages. Shipping time will be estimated at time of order.

No Returns Policy

All sales are final. Supplier regrets to inform Customer that no returns can be accepted on any label orders. Supplier wholly advises that Customer fully reads and understands these Terms & Conditions before placing any label order. Once an order is placed, refunds are not possible.

Cancellation Policy

Once an order has been processed for manufacture, it will be no longer possible to cancel or obtain a refund of any sort. The finalized design is the complete responsibility of the Customer.

Digital Proofs and Additional Proof Fees

Both the first and second digital proofs of finalized labels will be sent to Customer free of charge to certify the customer satisfaction before manufacturing. Any further digital proofs requested by the Customer will be billed at twenty (20) EUR per proof. Please carefully review proofs before requesting any additional alterations to avoid delays and unnecessary costs.

Image Copyright, Conditions of Use and Supplier Disclaimer

Any image submitted to Supplier by Customer is considered confidential and the full and complete property of Customer. Customer is fully responsible for any submitted images. Please do not utilize any copyrighted images that you do not own. Supplier commits to refraining from releasing or reusing any submitted images unless otherwise agreed upon by both parties. Images may be stored for an indeterminate period as records and in case Customer may need to reorder any previous label sets.

Please Note: Any scenarios not covered by the above Terms & Conditions shall be subsequently governed by the General Terms and Conditions of Nordtek Packaging Ltd. (Available here).